Terms of Use

What these terms cover

These terms apply when you use zerosumsolutions.com, book a call through our booking page, or install the ZS Business ConnectionsShopify app for Zero Sum Hub. Zero Sum Solutions (“Zero Sum”, “we”, “us”) is a business systems studio in Los Angeles, California. By using the site or the app you agree to these terms. How we handle personal information is set out in the Privacy Policy.

Using this website

You may read, link to and share pages of this site. Please do not try to break, overload or get around the security of the site or the booking page, and do not use them to send anything unlawful or harmful.

Prices and calls

• Prices on this site are starting prices in US dollars. They are not an offer. The price for any work is the one in the written proposal you accept.
• The first call is free and you are under no obligation to buy anything.
• If you cannot make a booked call, please tell us by email so the time can go to someone else.

Client projects

Paid work is governed by a separate written agreement or proposal that sets out the scope, price, milestones, ownership and access. Where that agreement and these terms differ, the agreement wins.

ZS Business Connections (Shopify app)

ZS Business Connections connects a Shopify store to Zero Sum Hub so that the Hub can read the store's orders when someone at that business asks it to. These terms apply to the business that installs it (“you”) in addition to Shopify's own terms.

• Who can install it. The app is for businesses that use Zero Sum Hub. You must be authorised to connect the store.
• What it does. It asks Shopify for one permission, read_orders. It can read orders; it cannot create, change or delete anything in your store. Each request returns at most 50 orders from a period of at most 92 days.
• Your data. You own your store data. We process it on your behalf, only to answer requests made by your business, as described in the Privacy Policy. We do not store order or customer data from the store.
• Composio. The connection runs through Composio, our subprocessor, which manages the Shopify authorization and relays each request.
• Your customers. You stay responsible for your own privacy notice to your customers and for handling their requests. We help where the app is involved.
• Ending it. You can disconnect the store in the Hub or uninstall the app from the Shopify admin at any time. On disconnect we uninstall the app, delete the connection at Composio and clear the store name from our records. We may suspend the app if it is misused or if Shopify requires it.

Our content

The text, images, the Zero Sum name and the Integral Zero mark on this site belong to Zero Sum Solutions. You may not reuse them to suggest that Zero Sum endorses you or your product.

Warranties and liability

The website and the app are provided “as is”. We work to keep them accurate and available, but we do not promise that they will always be error-free or uninterrupted. To the extent the law allows, Zero Sum is not liable for indirect or consequential loss arising from use of this website or the app. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of California, United States.

Changes and contact

If these terms change, the new version appears here with a new date. For a material change to the Shopify app terms we also tell the businesses that use it. Questions: devin@zerosumsolutions.com.